Frequently Asked Questions - Wintermute AI Chrome Extension
Find answers to common questions about Wintermute AI Chrome Extension, including payment options, credit usage, refunds, and more.
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What payment options do you accept?
Wintermute AI payments processing is powered by Gumroad. and supports all major credit cards, including Visa, MasterCard, American Express, and Discover, as well as PayPal for added convenience.
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How can I track my credit usage?
You can easily track your credit usage through your account settings page in Chrome Extension, which provides real-time updates on your remaining credits.
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What happens to unused credits?
Unused credits do not expire and will remain in your account until used. You can use them at your convenience.
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What if I want to request a refund?
Refund requests must be made within 7 days of the purchase. Beyond this period, credit purchases are considered final. More details can be found in our refund policy.
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Can credits usage change over time?
Yes, credits usage may change as we continually improve our models and processes. Our goal is to ensure that you get the most value from your credits.
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How many credits do I need?
The number of credits you need depends on the specific task you want to accomplish. For instance, simpler tasks like quick text generation or summarization require fewer credits than more complex tasks like PDF or image analysis.
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How can I contact support?
If you have any questions or need assistance, please don’t hesitate to contact our support team at support@wintermuteai.com. We’re here to help!